Service Request Ticket - # 76071

Service Request Information

CONTACT Name Guy, Sybille   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2020 11:32 AM
Department The Research Institute Phone 88560
Location Email guys@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20190868[Edit Inv] (opens in a new window) Bldg/Room ITC 005
Service Tag 4BV5T13 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. 4BV5T13 Location 2 weeks 6/11-6/25

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC C8:F7:50:F9:47:5B


TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public

Entered by Date Memo
Peter Puettmann Oct 21, 2020 09:00 AM
Status changed from (4) On Hold to (5) Completed
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Joanie Kinnaman Jun 26, 2020 03:02 PM
Status changed from (1) Pending to (4) On Hold
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Joanie Kinnaman Jun 26, 2020 03:01 PM
apparently CDC is not eligible for IFC machines.  
So sorry for the trouble.
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Peter Puettmann Jun 26, 2020 09:54 AM
Contact changed from Tammy Gardner to Sybille Guy.
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Peter Puettmann Jun 26, 2020 09:29 AM
just emailed about additional software
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Peter Puettmann Jun 25, 2020 10:12 AM
done imaging. 
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Peter Puettmann Jun 25, 2020 09:45 AM
Task reassigned to Peter Puettmann.
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Joanie Kinnaman Jun 18, 2020 11:32 AM
replacing 
W#20120871[Edit Inv] with W#20190868[Edit Inv] CPU & 20190888[Edit Inv] monitor
Tsmmy is the contact, user is Patrick Aldrich
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