Service Request Ticket

Service Request Information

CONTACT	Name	Macias, Emmanuel	Date	Jun 25, 2020 08:38 AM
	Department	VP Student Affairs	Phone	88423
	Location		Email	maciase@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20190869 (opens in a new window)	Bldg/Room	WUC 203C
	Service Tag	4BX2T13	Description	OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
	Serial No.	4BX2T13	Location	Paula Taylor
	CPU	Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)
	OS	Windows 10 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2019009325;
	Wired NIC	E4:54:E8:97:DF:9A

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	bkarkanen16@wou.edu	88925

Entered by	Date	Memo
Bradley Karkanen			Email Public
Entered by	Date	Memo
Bradley Karkanen	Jul 09, 2020 09:46 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Bradley Karkanen	Jul 08, 2020 08:40 AM	Task reassigned to Bradley Karkanen.	Add Attachment
Peter Puettmann	Jul 01, 2020 08:40 AM	Scheduled for Wednesday (7/8) at 8:30am	Add Attachment
Peter Puettmann	Jun 30, 2020 02:08 PM	Task reassigned to UCS Tech.	Add Attachment
Peter Puettmann	Jun 30, 2020 02:08 PM	**This is an outgoing email** Hi Emmanuel, I need some additional information regarding service request #76084 Description: NEW EQUIP SETUP: Deliver OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz) to Werner Univ Center 121A When would be a good time for this to be set up? Its all ready to go and we can deliver to you Mon-Fri 8am-5pm. Youre welcome to reply to this email or contact the Help Desk by calling 503-838-8925 or ucshelpdesk@wou.edu --Peter P. UCS Student Tech	Add Attachment Public
Bradley Karkanen	Jun 25, 2020 03:51 PM	This is on the stand up desk imaging.	Add Attachment
Joanie Kinnaman	Jun 25, 2020 08:38 AM	new monitor W#20190889. This is replacing W#20141169	Add Attachment