Service Request Ticket

Service Request Information

CONTACT	Name	Morrison, Alexis	Date	Jun 25, 2020 09:06 AM
	Department	Disability Access Services	Phone	88250
	Location		Email	morrisona@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20191090 (opens in a new window)	Bldg/Room	APSC 405
	Service Tag	11XRNW2	Description	Dell Latitude 5300 laptop(i7-8665U, 4core 1.9GHz)
	Serial No.	11XRNW2	Location	Notetaking laptop
	CPU	Intel Core i7-8650U(Quad Core, 8M Cache, 1.9GHz,15W)
	OS	Windows 10 Pro, 64 bit	Software	Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; Monoprice Slect Sereis USB-C to VGA Adapter #12910 VISA2019011164;
	Wired NIC	2C:EA:7F:1F:AA:C8
	Wireless NIC	74:D8:3E:15:FB:C6

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Jul 28, 2020 04:27 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Peter Puettmann	Jul 28, 2020 04:27 PM	DONE	Add Attachment
Joanie Kinnaman	Jul 01, 2020 03:00 PM	UPDATE: THIS IS REPLACING W#20130789	Add Attachment
Bradley Karkanen	Jun 29, 2020 08:53 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Bradley Karkanen	Jun 29, 2020 08:53 AM	Back on the counter it is ready to go.	Add Attachment
Bradley Karkanen	Jun 25, 2020 03:48 PM	This is on the standup desk imaging. I unboxed and stickered it.	Add Attachment
Joanie Kinnaman	Jun 25, 2020 01:36 PM	sitting over in the counter for you. This assigned to Alexis Larson, but it is a Notetaking laptop	Add Attachment
Peter Puettmann	Jun 25, 2020 11:26 AM	Joanie still finishing some setup, then ill get on it!	Add Attachment
Peter Puettmann	Jun 25, 2020 09:43 AM	Task reassigned to Peter Puettmann.	Add Attachment
Joanie Kinnaman	Jun 25, 2020 09:06 AM	laptop is replacing W#20081146	Add Attachment