Service Request Ticket - # 76102

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2020 08:35 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181356[Edit Inv] (opens in a new window) Bldg/Room SHCC 220
Service Tag GY9SDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. GY9SDW2 Location Health ED workroom

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E8:05:1E

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Jun 30, 2020 08:43 AM 
Task reassigned to Self Resolved.
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Megan Thibeault Jun 30, 2020 08:43 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 30, 2020 08:43 AM 
Same as SR 76101
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John Rushing Jun 30, 2020 08:39 AM 
Priority changed from (3) Priority to (2) High Priority.
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John Rushing Jun 30, 2020 08:35 AM 
20181356[Edit Inv] in SHCC 220 Health ED workroom needs 
Sophos updated.  I tried pushing the update from 
Sophos central but it failed.  It will need 
manually updated and restarted.
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