Service Request Ticket - # 76104

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 01, 2020 09:06 AM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20180462[Edit Inv] (opens in a new window) Bldg/Room WEL 221
Service Tag Description Brother ImageCenter Desktop Scanner#ADS-2800W
Serial No. U64278H8G240488 Location MIA - Cheri Darby
TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jul 17, 2020 09:24 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jul 17, 2020 09:24 AM 
done
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Bradley Karkanen Jul 07, 2020 09:17 AM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Jul 01, 2020 04:56 PM 
Task reassigned to Bradley Karkanen.
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Peter Puettmann Jul 01, 2020 04:56 PM 
done. needs to be returned. Refer to the link on how to turn off the warning. Its on SRD desk
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Peter Puettmann Jul 01, 2020 01:03 PM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Jul 01, 2020 09:08 AM 
https://help.brother-usa.com/app/answers/detail/a_id/126298/~/clear-the-scheduled-maintenance-alert-message
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Megan Thibeault Jul 01, 2020 09:06 AM 
****This is an email****
I have a Brother scanner with WOU ID # 20180462[Edit Inv].  It has a "Scheduled Maintenance Alert" on the display.  We are usually open M-Th 8am to 5pm.  We are closed this Thursday. 

Please let me know when someone is able to do the scheduled maintenance.

Thank you,

Cheri
Business Services
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