Service Request Ticket - # 76137

Service Request Information

CONTACT Name Main, Andy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 21, 2020 02:28 PM
Department Campus Recreation/HWC Phone 88513
Location Email maina@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150692[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag BN64JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. BN64JB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201X from XXXX2015004715;

Wired NIC 18:66:DA:14:21:82

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jul 28, 2020 08:27 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jul 28, 2020 08:27 AM 
done
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Peter Puettmann Jul 22, 2020 09:08 AM 
went back and looked at it. somehow the image was paused but is continuing now
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Peter Puettmann Jul 21, 2020 03:40 PM 
RecTrack VSI (killip), DS Control point (rushing)
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Megan Thibeault Jul 21, 2020 02:28 PM 
Andy had a bluescreen after doing updates. 

Cell # in case he doesn't pick up office line 206-427-2255
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