Service Request Ticket

Service Request Information

CONTACT	Name	Camarillo, Earlene	Date	Jul 21, 2020 03:10 PM
	Department		Phone	89350
	Location		Email	camarilloe@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20191087 (opens in a new window)	Bldg/Room	BELL 206
	Service Tag		Description	Apple 13in MacBook Pro Touch Bar SpcGry #Z0Z1
	Serial No.	C02CR4Q1P3YV	Location	Earlene Camarillo
	CPU	Intel Core i5(1.4GHz quad-core, 8thGEN)
	OS	MAC OS X 10.15 (Catalina)	Software	Microsoft Office from XXXX2019009325; SPSS for MAC v24 from StudentTech Student Tech Campus license(renews yearly in July); EndNote X9 MAC/WIN license VISA2019009322 JULY2019
	Wireless NIC	3C:22:FB:AA:B0:DC
	Bluetooth NIC	E0:B5:5F:ED:85:9D

TECHS	Submitted by	Scott Killip	Contact	killips@wou.edu	88151
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Stephanie Magee	Dec 03, 2020 11:08 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Stephanie Magee	Dec 03, 2020 11:08 AM	picked up	Add Attachment
Lourdes Salazar	Nov 30, 2020 02:00 PM	In the Inbox	Add Attachment
Stephanie Magee	Sep 23, 2020 03:45 PM	/i found the box for this machine	Add Attachment
Peter Puettmann	Aug 03, 2020 01:58 PM	set up but still needs SPSS. need to check with joanie to make sure its the most updated version	Add Attachment
Peter Puettmann	Aug 03, 2020 08:17 AM	sent email for availability	Add Attachment
Peter Puettmann	Jul 30, 2020 11:18 AM	imaging at standup desk	Add Attachment
Megan Thibeault	Jul 29, 2020 09:24 AM	Can you start this image?	Add Attachment
Megan Thibeault	Jul 29, 2020 09:23 AM	Task reassigned to Peter Puettmann.	Add Attachment
Scott Killip	Jul 21, 2020 03:10 PM	Earlene is in BELL 206 Department: Politics, Policy, and Administration	Add Attachment