Service Request Ticket - # 76160

Service Request Information

CONTACT Name Patton-Lopez, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2020 03:19 PM
Department Education & Leadership Phone 89490
Location Email pattonlm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150718[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 89S4HC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 89S4HC2 Location TECH checkout to Megan Patton-Lopez

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 10 Enterprise 64bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:0E:CE:25


Wireless NIC 40:49:0F:06:09:CD

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 29, 2021 11:15 AM 
Status changed from (1) Pending to (5) Completed
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Alix Karkanen Aug 05, 2020 01:41 PM 
picked up this afternoon
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John Rushing Jul 30, 2020 03:59 PM 
Task reassigned to Peter Puettmann.
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John Rushing Jul 30, 2020 03:22 PM 
Inventory and Portal checkouts have been updated.
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John Rushing Jul 30, 2020 03:19 PM 
I have emailed the user to let them know it was 
ready for pickup.
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John Rushing Jul 30, 2020 03:19 PM 
Ellis asked for us to get a loaner laptop ready 
for Megan.  It has been updated and has the 
wouloaner account on it.
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