Service Request Ticket - # 76162

Service Request Information

CONTACT Name Gallagher, Michelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2020 09:20 AM
Department Behavioral Sciences/ Psychological Sciences Phone 88344
Location Email gallaghm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181080[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 884MDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 884MDW2 Location Quick Lab Replacement Box 13

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E6:23:C1

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Aug 06, 2020 10:58 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Aug 06, 2020 10:58 AM 
done
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Megan Thibeault Aug 03, 2020 09:20 AM 
Michelle turns off her computer every night. The last two times she has come into her office her machine is on and logged in.. Things around her office haven been moved.. The machine should still be locked.. Never heard of this issue before. Can you check event viewer? Have her logged in and restart does it act normal??

She is here until 1pm.
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