Service Request Ticket

Service Request Information

CONTACT	Name	Larson, Kristen	Date	Aug 05, 2020 03:10 PM
	Department	Graduate Studies	Phone	88597
	Location		Email	larsonk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20190709 (opens in a new window)	Bldg/Room	AD 206
	Service Tag	4DBN513	Description	OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
	Serial No.	4DBN513	Location	General Student Worker Station (Non-GFA)
	CPU	Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)
	OS	Windows 10 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2019009325;
	Wired NIC	E4:54:E8:82:07:0B

TECHS	Submitted by	Scott Killip	Contact	killips@wou.edu	88151
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Aug 26, 2020 04:45 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Aug 26, 2020 04:45 PM	this has been done a long time ago	Add Attachment
Peter Puettmann	Aug 06, 2020 01:07 PM	Status changed from (6) Ready to Deliver to (1) Pending	Add Attachment
Megan Thibeault	Aug 06, 2020 09:01 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Megan Thibeault	Aug 06, 2020 09:01 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Megan Thibeault	Aug 06, 2020 09:01 AM	This is for a new dean needs done asap!	Add Attachment
Scott Killip	Aug 05, 2020 03:17 PM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Scott Killip	Aug 05, 2020 03:17 PM	W#20190709 CPU W#20190719 & 20190720 Monitor	Add Attachment