Service Request Ticket

Service Request Information

CONTACT	Name	Otto, Jenna	Date	Aug 05, 2020 03:50 PM
	Department	Health & Exercise Science	Phone	88908
	Location		Email	ottoj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20190710 (opens in a new window)	Bldg/Room	AD 305
	Service Tag	4DBYH03	Description	OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
	Serial No.	4DBYH03	Location	Student Front Desk HR #1
	CPU	Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)
	OS	Windows 10 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2019009325;
	Wired NIC	E4:54:E8:81:FD:0C

TECHS	Submitted by	Scott Killip	Contact	killips@wou.edu	88151
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Aug 20, 2020 11:20 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Aug 20, 2020 11:20 AM	delivered and set this up yesterday!	Add Attachment
Peter Puettmann	Aug 19, 2020 09:34 AM	deliver today after 10am	Add Attachment
Stephanie Magee	Aug 19, 2020 08:04 AM	Task reassigned to Peter Puettmann.	Add Attachment
Stephanie Magee	Aug 11, 2020 03:42 PM	Imaged, Updated, On back counter	Add Attachment
Peter Puettmann	Aug 11, 2020 09:08 AM	Task reassigned to Stephanie Magee.	Add Attachment
Peter Puettmann	Aug 11, 2020 09:08 AM	this is part of that stack you are imaging	Add Attachment
Scott Killip	Aug 05, 2020 03:50 PM	W#20190710 CPU W#20190721 monitor Phone connection is scheduled for Sept 1, so consider that in planning delivery.	Add Attachment