Service Request Ticket - # 76180

Service Request Information

CONTACT Name Thibeault, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2020 02:21 PM
Department University Housing Phone 88319
Location Email thibeaultk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20190139[Edit Inv] (opens in a new window) Bldg/Room WUC 149E
Service Tag Description Xerox WorkCentre 6515/DN AIO Color Laser Printer
Serial No. 5AV408322 Location Chris McGough, Campus Dining replaces W#20110554

Model 6515/DN Hostname food.wou.edu
Notes Print, Scan, Copy, Fax; Print Res: 1200x2400 dpi, Print Speed: 30 ppm (Simplex), Optical Scan Res: 600x600 dpi; Max Doc Size: 8.5x14in, Duplex Printing; 50-Sheet Single-Pass Duplex ADF; 250-Sheet Input & 50-Sheet Bypass Trays; Color Touchscreen; Easy-Access USB Port; Recommended Monthly Print Volume: Up to 3,000 pages; USB 3.0 and Ethernet Connectivity; IP:140.211.118.9; Ink/Toner Refill 106R03473 Standard Capacity Cyan Print Cartridge, 106R03474 Standard Capacity Magenta Print Cartridge, 106R03475 Standard Capacity Yellow Print Cartridge, 106R03476 &Standard Capacity Black Print Cartridge;

Wired NIC 9C:93:4E:6F:44:51


TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public

Entered by Date Memo
Megan Thibeault Aug 13, 2020 09:43 AM
Status changed from (1) Pending to (5) Completed
Add Attachment
Megan Thibeault Aug 13, 2020 09:42 AM
****This is an outgoing email****
Hi Kevin,

We were just following up with you regarding a service request that we have for you.  (#76180)

Description: Printer 'Food'

I have changed the setting, please test it out. You should be able to go into settings and change it to color when you want to print in color. Let me know if you have any questions. 

Thanks,
Megan Thibeault
Add Attachment
Public
Megan Thibeault Aug 06, 2020 02:21 PM
****This is an email****
Good Afternoon,

Would it be possible to change the default for our "Food" printer to print in Black and White instead of color? We would still like to be able to change it to print in color when needed but would like the default to be black and white.

thank you,
Kevin
Add Attachment