Service Request Ticket - # 76223

Service Request Information

CONTACT Name Derochowski, Zigmond   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2020 01:21 PM
Department Clinical Practice and Licensure Phone 89269
Location Email derochowskiz@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130730[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35B1M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35B1M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918,FileMaker Pro 13

Wired NIC 34:17:EB:99:CF:7E

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact smagee15@wou.edu 88925

Tracking

Entered by Date Memo
Stephanie Magee
Email

Public
Entered by Date Memo
Stephanie Magee Sep 22, 2020 01:46 PM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Sep 22, 2020 01:46 PM 
Finished Set up, all Gucci
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Peter Puettmann Sep 22, 2020 11:25 AM 
Task reassigned to Stephanie Magee.
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Scott Killip Sep 02, 2020 04:21 PM 
Task reassigned to Peter Puettmann.
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Scott Killip Sep 02, 2020 04:21 PM 
ASSIGNED to Zigmond Derochowski
ITC 013 Rack:(GFA)  Shelf: C

DELL 7070                    W#20190871[Edit Inv]
DELL Monitor     GW3QJ03     W#20190887[Edit Inv]
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Peter Puettmann Sep 02, 2020 04:07 PM 
Task reassigned to Scott Killip.
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Peter Puettmann Sep 02, 2020 04:07 PM 
can we get him a new computer scott? 

His HD is failing bad
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Megan Thibeault Sep 01, 2020 01:22 PM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Sep 01, 2020 01:22 PM 
He will be in his office for a little longer today, can you go do a hardware test. Might be time for a new GFA.
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Megan Thibeault Sep 01, 2020 01:21 PM 
****This is an email****
Good afternoon,

The last two times I came into my office I've had an error message appearing on my monitor screen. I took a picture of it today and have attached it to this email. My computer does start up after clicking the F1 key but I thought I should make you aware of the message. Is there something I should do?

Thanks!
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