Service Request Ticket

Service Request Information

CONTACT	Name	Bales, Amanda	Date	Sep 03, 2020 09:02 AM
	Department	Business Services	Phone	89473
	Location		Email	balesa@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171073 (opens in a new window)	Bldg/Room	WEL 180
	Service Tag	CSHHRP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	CSHHRP2	Location	Amanda Bales, Mailroom Specialist
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:4B:A8:74

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact

Entered by	Date	Memo
Self Resolved			Email Public
Entered by	Date	Memo
Megan Thibeault	Sep 03, 2020 09:54 AM	Task reassigned to Self Resolved.	Add Attachment
Megan Thibeault	Sep 03, 2020 09:54 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Sep 03, 2020 09:54 AM	**This is an email** Okay, so LITERALLY Bill and Nathan walked through my office (for other stuff) and my fan stopped making noise. Apparently it just needed to be scared into submission? Who knows. No need to fix it now :-) Thanks for putting up with me! Amanda Bales Mail Services PICM Welcome Center, 503.838.9473	Add Attachment
Megan Thibeault	Sep 03, 2020 09:02 AM	**This is an email** Hey! I think the fan might be going on on my computer. I know this is a pretty minor annoyance in a sea of catastrophe that is the WOU world right now, but when someone has the chance would they please come look at it? WOU #20171073 is the part number :-) Amanda Bales Mail Services PICM Welcome Center, 503.838.9473	Add Attachment