Service Request Ticket - # 76252

Service Request Information

CONTACT Name Ellis, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2020 10:59 AM
Department University Computing Solutions Phone 88629
Location Email ellism@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171059[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag CSQHRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSQHRP2 Location PDR room

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC 54:BF:64:5D:1D:D1

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Sep 29, 2020 08:35 AM 
Good to go!
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Megan Thibeault Sep 29, 2020 08:18 AM 
Task reassigned to Megan Thibeault.
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Megan Thibeault Sep 29, 2020 08:18 AM 
Task reassigned to Megan Thibeault.
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Megan Thibeault Sep 29, 2020 08:18 AM 
Good to go
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Megan Thibeault Sep 28, 2020 12:53 PM 
Task reassigned to UCS Tech.
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Alix Karkanen Sep 21, 2020 10:59 AM 
What happened: The Sophos Central software on this computer has missed two updates.

Where it happened: W20171059

User associated with device: MASH\mercerr
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