Service Request Ticket - # 76254

Service Request Information

CONTACT Name Ellis, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2020 11:01 AM
Department University Computing Solutions Phone 88629
Location Email ellism@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150087[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro Retina 15.4in #Z0RG
Serial No. C02QC0Z5G8WM Location PDR

CPU Intel Core i7(2.5GHz quad, 6MB L3 cache)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2015004715, Adobe CC2015* named user(renewed MAY2016), Vectorworks 2016 upgrade(previous 2013) single user stand-alone license(NOT LAB LICENSE) from P0101656 AUG2016; AnimationWorks v1.3.9 add-on for Vectorworks2016 VISA2016005812 order8609 OCT2016

Wireless NIC AC:BC:32:97:11:FB


Bluetooth NIC AC:BC:32:97:11:FC

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Sep 28, 2020 12:57 PM 
Task reassigned to Megan Thibeault.
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Megan Thibeault Sep 28, 2020 12:57 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 28, 2020 12:57 PM 
same as 76253
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Megan Thibeault Sep 28, 2020 12:56 PM 
Task reassigned to UCS Tech.
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Alix Karkanen Sep 21, 2020 11:01 AM 
Where it happened: W20150087

User associated with device: W20150087\grims
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