Service Request Ticket

Service Request Information

CONTACT	Name	Manning, Joshua	Date	Sep 21, 2020 11:05 AM
	Department	Athletics	Phone	88516
	Location		Email	manningj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110267 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iMac 21.5, Intel Core i3,dual 3.1GHz, #Z0MM
	Serial No.	D25GF00HDKLH	Location	PDR 2023 Giveaway
	CPU	Unknown
	OS	Unknown	Software	MAC OS 10.7 Lion(downgrade to 10.6), Microsoft Office 2011 std for MAC from P0082111
	Wired NIC	C8:2A:14:5B:14:34
	Wireless NIC	44:2A:60:DE:F3:64

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	ellism@wou.edu	88629

Entered by	Date	Memo
Michael Ellis			Email Public
Entered by	Date	Memo
Michael Ellis	Dec 23, 2021 02:16 PM	Task reassigned to Michael Ellis.	Add Attachment
Michael Ellis	Dec 23, 2021 02:16 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Katherine Reynoso	Dec 14, 2020 04:57 PM	Priority changed from (3) Priority to (5) Low Priority.	Add Attachment
Megan Thibeault	Sep 29, 2020 08:21 AM	Contact changed from Michael Ellis to Joshua Manning.	Add Attachment
Megan Thibeault	Sep 28, 2020 01:09 PM	Task reassigned to UCS Tech.	Add Attachment
Alix Karkanen	Sep 21, 2020 11:05 AM	Where it happened: W20110267 User associated with device: W20110267\manningj	Add Attachment