Service Request Ticket - # 76261

Service Request Information

CONTACT Name Rizo, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2020 11:07 AM
Department The Research Institute Phone 89238
Location Email rizoa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160849[Edit Inv] (opens in a new window) Bldg/Room TODD 227
Service Tag Description 13.3 MacBook Pro (Space Gray, Late 2016) #Z0SW
Serial No. C02TK13EGVC8 Location Amy Rizo, TRI

CPU Intel Core i5(2.0GHz dual-core, 4MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511; Adobe CC201* subscription NamedUser(Amy Rizo)- install Adobe CCdesktop

Wireless NIC 78:4F:43:A0:8B:11


Bluetooth NIC 78:4F:43:9A:9A:4C

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis Dec 23, 2021 02:17 PM 
Task reassigned to Michael Ellis.
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Michael Ellis Dec 23, 2021 02:17 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Dec 14, 2020 04:57 PM 
Priority changed from (3) Priority to (5) Low Priority.
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Megan Thibeault Sep 29, 2020 08:22 AM 
Contact changed from Michael Ellis to Amy Rizo.
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Megan Thibeault Sep 28, 2020 01:19 PM 
Task reassigned to UCS Tech.
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Alix Karkanen Sep 21, 2020 11:07 AM 
Where it happened: W20160849

User associated with device: W20160849\rizoa
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