Service Request Ticket - # 76271

Service Request Information

CONTACT Name Ellis, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2020 01:26 PM
Department University Computing Solutions Phone 88629
Location Email ellism@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160748[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag FPH8YF2 Description Dell Latitude E5470, i7-6600U, 2.6GHz
Serial No. FPH8YF2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop MAY2017-APRIL2018 SR#63664; PL/SQL Developer Ver12.0.7( 9/30/2018-10/01/2019) VISA2018008111 FEB2019;

Wired NIC D4:81:D7:95:AC:5B


Wireless NIC A8:6B:AD:29:E6:E5

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Sep 29, 2020 08:25 AM 
Task reassigned to Megan Thibeault.
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Megan Thibeault Sep 29, 2020 08:25 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 29, 2020 08:25 AM 
All Happy!
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Megan Thibeault Sep 28, 2020 01:25 PM 
Task reassigned to UCS Tech.
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Alix Karkanen Sep 21, 2020 01:26 PM 
Where it happened: W20160748

User associated with device: MASH\mercerh
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