Service Request Ticket - # 76272

Service Request Information

CONTACT Name Ellis, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2020 01:27 PM
Department University Computing Solutions Phone 88629
Location Email ellism@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130730[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35B1M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35B1M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918,FileMaker Pro 13

Wired NIC 34:17:EB:99:CF:7E

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Sep 29, 2020 08:28 AM 
Task reassigned to Megan Thibeault.
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Megan Thibeault Sep 29, 2020 08:28 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 29, 2020 08:28 AM 
The machine is no longer in use, deleted it out of sophos
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Megan Thibeault Sep 28, 2020 01:26 PM 
Task reassigned to UCS Tech.
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Alix Karkanen Sep 21, 2020 01:27 PM 
Where it happened: W20130730

User associated with device: MASH\derochowskiz
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