Service Request Ticket - # 76276

Service Request Information

CONTACT Name Otto, Jenna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2020 01:34 PM
Department Health & Exercise Science Phone 88908
Location Email ottoj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160139[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 20D3QD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 20D3QD2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:1B:79:3F

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Stephanie Magee Nov 23, 2020 11:46 AM 
20190062[Edit Inv]
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Stephanie Magee Oct 05, 2020 10:53 AM 
****This is an email****
That will work.  Just have him (or someone else 
from UCS) send me an email to confirm that it 
was left in the office.
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Stephanie Magee Oct 05, 2020 10:53 AM 
****This is an outgoing email****
If you are here tomorrow then that works but 
Wednesday also works. Would you like Peter to 
go ahead and set it up in your office tomorrow 
morning whether you're here or not?

Stephanie
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Stephanie Magee Oct 05, 2020 10:11 AM 
Looking for ? lol
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Peter Puettmann Oct 05, 2020 08:21 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Oct 05, 2020 08:21 AM 
done
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Peter Puettmann Sep 29, 2020 08:38 AM 
Priority changed from (3) Priority to (5) Low Priority.
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Peter Puettmann Sep 29, 2020 08:20 AM 
Task reassigned to Peter Puettmann.
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Alix Karkanen Sep 21, 2020 02:07 PM 
In the in box
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Megan Thibeault Sep 21, 2020 01:34 PM 
****This is an email****
Hello,

We need to wipe the CPU of computer #20160139[Edit Inv] as the faculty member that it was assigned to has retired.

Please let me know what we need to do to make this happen.

Thanks,
Jenna
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