Service Request Ticket - # 76282

Service Request Information

CONTACT Name Ellis, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2020 02:40 PM
Department University Computing Solutions Phone 88629
Location Email ellism@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190241[Edit Inv] (opens in a new window) Bldg/Room ACK 165
Service Tag Description Apple 13in MacBook Pro Touch Bar SpcGry #Z0W5
Serial No. FVFZ6399L414 Location Ryan Jennings, secondary

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.14 (Mojave) Software Microsoft Office from XXXX2019009325;

Wireless NIC A4:83:E7:86:AD:5B


Bluetooth NIC A4:83:E7:7D:45:38

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Sep 28, 2020 01:41 PM 
Task reassigned to Megan Thibeault.
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Megan Thibeault Sep 28, 2020 01:41 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Sep 28, 2020 01:41 PM 
dup ticket
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Alix Karkanen Sep 21, 2020 02:40 PM 
Where it happened: W20190241

User associated with device: W20190241\jenningsr
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