Service Request Ticket

Service Request Information

CONTACT	Name	Otto, Jenna	Date	Sep 22, 2020 10:05 AM
	Department	Health & Exercise Science	Phone	88908
	Location		Email	ottoj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20200136 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Apple 16-inch MacBook Pro with Touch Bar: 2.6GHz 6-core 9th-generation Intel Core i7 processor, 512GB - Space Gray #MVVJ2LL/A
	Serial No.	SC02D9ASYMD6M	Location	parts pile
	CPU	Unknown
	OS	Unknown	Software
	Wireless NIC	14:7D:DA:69:F8:AC
	Bluetooth NIC	14:7D:DA:63:4A:C0

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	smagee15@wou.edu	88925

Entered by	Date	Memo
Stephanie Magee			Email Public
Entered by	Date	Memo
Stephanie Magee	Sep 28, 2020 09:46 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Stephanie Magee	Sep 28, 2020 09:37 AM	picked up :)	Add Attachment
Stephanie Magee	Sep 23, 2020 02:44 PM	Monday 9/28	Add Attachment
Stephanie Magee	Sep 23, 2020 02:44 PM	Dan will be in on Monday at 10am to pick up his laptop. I'll put the laptop at the SRD	Add Attachment
Stephanie Magee	Sep 23, 2020 09:55 AM	waiting for dan to be on campus	Add Attachment
Stephanie Magee	Sep 23, 2020 08:11 AM	Finished on back counter	Add Attachment
Stephanie Magee	Sep 22, 2020 11:13 AM	Task reassigned to Stephanie Magee.	Add Attachment
Joanie Kinnaman	Sep 22, 2020 10:05 AM	set over in ITC008 on the counter	Add Attachment
Joanie Kinnaman	Sep 22, 2020 10:05 AM	Core i7 processor Turbo Boost up to 4.5GHz AMD Radeon Pro 5300M with 4GB of GDDR6 memory 16GB 2666MHz DDR4 memory 512GB SSD storage 16-inch Retina display with True Tone Touch Bar and Touch ID Four Thunderbolt 3 ports USB-C Charge Cable (2m) 96W USB-C Power Adapter	Add Attachment