Service Request Ticket - # 76291

Service Request Information

CONTACT Name Girten, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2020 10:21 AM
Department Athletics Phone 88177
Location Email girtenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20091396[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22-inch Flat Panel Monitor
Serial No. CN0U828K74445056BSQS Location PDR
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 22, 2021 08:44 AM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Oct 21, 2020 05:00 PM 
Task reassigned to Peter Puettmann.
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Katherine Reynoso Oct 21, 2020 05:00 PM 
Is this something you might be able to do? It's 
absolutely no rush, just picking up an older 
monitor.
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Katherine Reynoso Oct 19, 2020 04:54 PM 
Status changed from (7) Waiting for Contact to (1) Pending
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Katherine Reynoso Oct 19, 2020 04:54 PM 
****This is an email****
Yes, that would be great. Actually how my 
schedule now works is I am available in my office 
from about 10:00 - 1:30pm. Let me know how that 
works with your schedule! Thanks so much

Katie
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Katherine Reynoso Oct 19, 2020 02:21 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Katherine Reynoso Oct 19, 2020 02:21 PM 
****This is an outgoing email****
Hi Katie,

I need some additional information regarding 
service request #76291

Description: *9/22 between 10-2* Monitor pick up

I'm Katherine with UCS. I see we had a task to pick 
a monitor back in September. Is this something we 
can still do? Does any time after 2:00 PM during 
the week for you?

Thank You,
Katherine
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Katherine Reynoso Oct 15, 2020 04:46 PM 
Task reassigned to Katherine Reynoso.
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Alix Karkanen Sep 23, 2020 02:52 PM 
****This is an email****
Just FYI..I will be in the office for that monitor 
pick up on Thursday from about 1:00 - 3:00pm
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Alix Karkanen Sep 22, 2020 10:21 AM 
Good afternoon,

I have a Dell monitor that no longer works 
hanging out in my office. Could somebody come 
pick it up sometime next week? My office is New 
PE #208. Thanks so much

Between 10am - 2pm works. Thanks
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