Service Request Ticket - # 76297

Service Request Information

CONTACT Name Killip, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 23, 2020 07:56 AM
Department Creative Arts/Art Phone 88340
Location Email killipl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20191103[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple 13-inch MacBook Pro with Touch Bar - Space Gray # Z0Z1
Serial No. C02CV3D2P3YV Location PDR

CPU 1.4GHz quadcore 8thgeneration Intel Core i5


OS Unknown Software

Wireless NIC 3C:22:FB:CC:17:B5


Bluetooth NIC 3C:22:FB:C0:DC:75

TECHS Submitted by Scott Killip Contact killips@wou.edu 88151
Primary Technician Contact lsalazar19@wou.edu 88925

Tracking

Entered by Date Memo
Lourdes Salazar
Email

Public
Entered by Date Memo
Lourdes Salazar Oct 23, 2020 02:25 PM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Sep 23, 2020 11:40 AM 
st front desk
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Stephanie Magee Sep 23, 2020 10:34 AM 
coming by the office at 1:30 needs admin and 
printers
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Stephanie Magee Sep 23, 2020 10:24 AM 
Paula is coming in at 1:30 today Asked if shell 
come to our office or if she wants someone to meet 
her in her office
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Alix Karkanen Sep 23, 2020 08:29 AM 
Task reassigned to Lourdes Salazar.
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Alix Karkanen Sep 23, 2020 08:29 AM 
Paper printed, on Lou's desk
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Scott Killip Sep 23, 2020 07:58 AM 
SAFETY RISK: MacBook W20140665 --- Please replace with 
GFA replacement W20191103 from STOCK
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