Service Request Ticket - # 76308

Service Request Information

CONTACT Name Zygmont, Zenon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2020 11:37 AM
Department Business/Economics Division Phone 88244
Location Email zygmonz@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20171227[Edit Inv] (opens in a new window) Bldg/Room WEST Front Desk
Service Tag 3N5L4Q2 Description Dell Latitude 7290 12.6-inch ultrabook
Serial No. 3N5L4Q2 Location Business and Econ Dept Laptop

CPU Intel Core i5-7300U 7th Gen (Dual Core, 2.60Gz, 3MB)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552; Oracle Crystal Ball Classroom Faculty Edition VISA2018009152 ORDER10960(J. Leadley contact) SR# ;

Wired NIC 10:65:30:63:CE:97


Wireless NIC 14:4F:8A:5D:F0:1B


Bluetooth NIC 14:4F:8A:5D:F0:1F

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Sep 29, 2020 09:45 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Sep 29, 2020 09:45 AM 
fixed
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Peter Puettmann Sep 24, 2020 02:26 PM 
scheduled for 9am on Monday
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Lourdes Salazar Sep 24, 2020 11:37 AM 
Zenon Zygmon is having Microsoft Licensing Issues.  Wou# 20171227[Edit Inv] Phone Number 3103784623
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