Service Request Ticket - # 76314

Service Request Information

CONTACT Name Bradley, Brenda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2020 01:23 PM
Department Mathematics Phone 88836
Location Email bradleybn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190495[Edit Inv] (opens in a new window) Bldg/Room MNB
Service Tag 2F711Z2 Description Dell XPS 2in1 15in 7-8705GQuad(8th)16GB 256GB SSD
Serial No. 2F711Z2 Location Tracy Boyson

CPU Intel Core i7-8750G Quad core(up to 4.1GHz, 8M )


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; TRANSFER from W#20141244: Geometer's Sketchpad v5 from VISA2018008830 MAR2019 SR#71586 *can also be used on home station or laptop; Techsmith Camtasia 2019 Education v.19 single user license VISA2018009203 JUNE2019--SEE SR#74272;

Wireless NIC 9C:B6:D0:9C:1A:19


Bluetooth NIC 9C:B6:D0:9C:1A:1A


AUX NIC 98:E7:43:CA:D5:08

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Oct 21, 2020 09:04 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Sep 24, 2020 02:25 PM 
left vm with some info
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Lourdes Salazar Sep 24, 2020 01:23 PM 
****This is an email****
Hi,
I'm having trouble accessing the files in my H drive, and tried to follow the instructions you gave about "Map Network Drive" but the H drive link that you had chosen is not available.  It doesn't have the extension to it, it just is "H"

Can  you help me with this?

Brenda
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