Status changed from (1) Pending to (5) Completed

She needs admin rights

****This is an outgoing email****
Hi Maryn,

I need some additional information regarding 
service request #76358

Description: *10/5 Reimage @2:15PM

It's Katherine from UCS. I finished installing 
certain programs onto the computer; however, some 
of our services were not installing correctly. I 
redid the installation process, and I believe this 
should fix the problem. If you are having trouble 
signing-in, let our front office know. They can 
send someone in the morning tomorrow, or I can come 
in on Wednesday and fix the issue.

Thank You,
Katherine

Didn't seem to install Jamf properly.

I'm reinstalling the OS, I will come by later to 
put jamf and download software on it.

Office is not working either. However, she wants a 
reimage because computer is outdated. I'll come by 
Monday at 2:15 to take care of the issue.

Task reassigned to Katherine Reynoso.

No loaner needed

Task reassigned to Service Request Desk.

****This is an email****
Good morning,

 

My desktop is extremely slow in my office. 
Could I have someone come by this week to work 
on rebooting it? I am in the athletic 
department, second floor, office 205.

 

Thank you!