Service Request Ticket - # 76365

Service Request Information

CONTACT Name Vasas, Dona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2020 12:55 PM
Department Business Services Phone 88172
Location Email vasasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

peripheral Edit WOU # 20200163[Edit Inv] (opens in a new window) Bldg/Room WEL 221
Service Tag HD5YW43 Description Dell Performance Dock- WD19DC 210w PD
Serial No. HD5YW43 Location Paloma Larsen

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public

Entered by Date Memo
Katherine Reynoso Oct 12, 2020 02:15 PM
Status changed from (2) Scheduled to (5) Completed
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Katherine Reynoso Oct 12, 2020 02:15 PM
She picked it up. She needs help with setup SR 
76445.
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Katherine Reynoso Oct 09, 2020 03:54 PM
Status changed from (1) Pending to (2) Scheduled
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Katherine Reynoso Oct 09, 2020 03:53 PM
She will pick up Monday
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Katherine Reynoso Oct 08, 2020 04:51 PM
****This is an outgoing email****
Hi Dona,

I need some additional information regarding 
service request #76365

Description: Dell Performance Dock-WD19DC 210w 
Power Delivery

I'm Katherine with UCS. We have a dock ready to be 
delivered. Can you send me a list of a few dates 
and times where I can deliver the dock? If you 
would prefer, you can also pick the dock at our 
office ITC 007. If you have any questions feel free 
to email me or contact our front office at 503-838-
8925
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Public
Megan Thibeault Oct 08, 2020 01:27 PM
Task reassigned to Katherine Reynoso.
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Megan Thibeault Oct 08, 2020 01:27 PM
Can you work on getting this delivered, please?
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Joanie Kinnaman Sep 30, 2020 12:55 PM
putting Dona's dock on shelf in ITC008 with SR 
attached
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