Service Request Ticket

Service Request Information

CONTACT	Name	Khe, Sririam	Date	Oct 02, 2020 10:43 AM
	Department	Social Science/ Geography and Sustainability	Phone	88852
	Location		Email	khes@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20191036 (opens in a new window)	Bldg/Room	BELL 204
	Service Tag	DZWQNW2	Description	Dell Latitude 5300 laptop(i7-8665U, 4core 1.9GHz)
	Serial No.	DZWQNW2	Location	Robert Forbis
	CPU	Intel Core i7-8650U(Quad Core, 8M Cache, 1.9GHz,15W)
	OS	Windows 10 Pro, 64 bit	Software	Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;
	Wired NIC	2C:EA:7F:25:21:0D
	Wireless NIC	B8:9A:2A:F8:D1:8A

TECHS	Submitted by	Scott Killip	Contact	killips@wou.edu	88151
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Joanie Kinnaman	Mar 18, 2021 05:57 PM	invoice # 2020-0515	Add Attachment
Peter Puettmann	Oct 09, 2020 07:55 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Oct 09, 2020 07:55 AM	done!	Add Attachment
Peter Puettmann	Oct 07, 2020 08:27 AM	Task reassigned to Peter Puettmann.	Add Attachment
Peter Puettmann	Oct 07, 2020 08:26 AM	done. delivering tomorrow	Add Attachment
Scott Killip	Oct 02, 2020 10:43 AM	Ready for Peter to image -- replacing 20131113	Add Attachment