Service Request Ticket - # 76426

Service Request Information

CONTACT Name Rhoads, Carlie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2020 10:08 AM
Department The Research Institute Phone 88328
Location Email rhoadsc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200164[Edit Inv] (opens in a new window) Bldg/Room PP Front Desk
Service Tag HSDZ573 Description Dell Latitude 5400
Serial No. HSDZ573 Location Margarita Ochoa-Venegas

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Windows 10 Enterprise 64bit Software

Wired NIC CC:48:3A:5B:9E:D6


Wireless NIC AC:12:03:37:D1:F1

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Stephanie Magee Oct 27, 2020 10:19 AM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Oct 27, 2020 10:19 AM 
Picked up :)
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Megan Thibeault Oct 26, 2020 11:11 AM 
Laptop is imaged. I added SPSS and Adobe, user will 
need to log into adobe and download what they need.
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Megan Thibeault Oct 21, 2020 02:28 PM 
Computer won't image due to driver issues, this will 
have to wait until John is back on Monday.
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Megan Thibeault Oct 21, 2020 08:10 AM 
Imaging on my desk
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Joanie Kinnaman Oct 08, 2020 10:08 AM 
 requesting SPSS and Adobe, but need to get 
pricing and get back to her
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