Service Request Ticket - # 76428

Service Request Information

CONTACT Name Trine, Erin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2020 10:41 AM
Department Deaf Studies and Professional Studies Phone 88730
Location Email trinee@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20191104[Edit Inv] (opens in a new window) Bldg/Room RWEC 142
Service Tag Description Apple 13-inch MacBook Pro with Touch Bar - Space Gray # Z0Z1
Serial No. C02CV3CWP3YV Location Erin Trine, NTT

CPU 1.4GHz quadcore 8thgeneration Intel Core i5


OS Unknown Software

Wireless NIC 3C:22:FB:CC:28:8C


Bluetooth NIC 3C:22:FB:C0:F4:6D

TECHS Submitted by Scott Killip Contact killips@wou.edu 88151
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Joanie Kinnaman Jan 13, 2021 02:27 PM 
inv#2020-0337
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Joanie Kinnaman Nov 17, 2020 03:51 PM 
laptop 20191104[Edit Inv]
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Joanie Kinnaman Nov 17, 2020 03:43 PM 
doc 20200385[Edit Inv]
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John Rushing Nov 17, 2020 03:17 PM 
Still Needs Monitor.
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Alix Karkanen Nov 17, 2020 03:14 PM 
Status changed from (1) Pending to (5) Completed
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Alix Karkanen Nov 17, 2020 02:30 PM 
picked up just now
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Stephanie Magee Nov 03, 2020 11:45 AM 
Contacted user
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Stephanie Magee Nov 03, 2020 11:44 AM 
Contact changed from Kathy Heide to Erin Trine.
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Peter Puettmann Nov 03, 2020 10:49 AM 
Left vm for availability
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Alix Karkanen Oct 08, 2020 01:03 PM 
on counter ready to go!
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Scott Killip Oct 08, 2020 10:41 AM 
GFA Replacement
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