Service Request Ticket

Service Request Information

CONTACT	Name	Verdegaal-Taylor, Paula	Date	Oct 09, 2020 04:12 PM
	Department	ASWOU	Phone	88303
	Location		Email	verdegaaltaylorp@mail.wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20180670 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox WorkCentre 6515/DN AIO Color Laser Printer
	Serial No.	5AV810327F	Location	PDR
	Model	6515/DN	Hostname	coordinator.wou.edu
	Notes	Print, Scan, Copy, Fax; Print Res: 1200x2400 dpi, Print Speed: 30 ppm (Simplex), Optical Scan Res: 600x600 dpi; Max Doc Size: 8.5x14in, Duplex Printing; 50-Sheet Single-Pass Duplex ADF; 250-Sheet Input & 50-Sheet Bypass Trays; Color Touchscreen; Easy-Access USB Port; Recommended Monthly Print Volume: Up to 3,000 pages; USB 3.0 and Ethernet Connectivity;IP:140.211.118.8	Ink/Toner Refill	106R03473 Standard Capacity Cyan Print Cartridge, 106R03474 Standard Capacity Magenta Print Cartridge, 106R03475 Standard Capacity Yellow Print Cartridge, 106R03476 &Standard Capacity Black Print Cartridge;
	Wired NIC	9C:93:4E:6F:17:4B

TECHS	Submitted by	Lourdes Salazar	Contact	lsalazar19@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Stephanie Magee	Oct 15, 2020 10:56 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Stephanie Magee	Oct 15, 2020 10:56 AM	It is working great now	Add Attachment
Lourdes Salazar	Oct 09, 2020 04:12 PM	**This is an email** Hi, my printer is not emailing me the documents when I scan them. It used to do it but today it does not. the equipment number is 20180670 Thank you Paula Verdegaal-Taylor Office Coordinator \| ASWOU Western Oregon University, WUC 121A 345 Monmouth Ave N \| Monmouth, OR 97361 Office: 503.838.8303 Office Hours: M, T, Th, F, 8am to 5pm My furlough day is Wednesday	Add Attachment