Status changed from (1) Pending to (5) Completed

left vm to see if she can come in 

Priority changed from (3) Priority to (1) Highest Priority.

Task reassigned to UCS Tech.

email sent 

Can you get a W#?

Priority changed from (3) Priority to (5) Low Priority.

****This is an email****
Hi All:

I am convinced that this laptop is a lemon.  I 
came into the office today with it to see if I 
had better luck with it on campus.  It has been 
restarting for about 20 minutes and still 
trying.

Here is what I am experiencing:

It takes me a lot of time to connect to the 
remote desktop and downloading something takes 
me 15-20  minutes or more especially for PPT 
slides I am finding.

It won't turn off sometimes and I go to bed 
hoping it will turn off by the time I get up in 
the morning!  I just tried to manually turn off 
the laptop since it is still trying to restart 
and it won't turn off.  Feeling a bit crazy!

I am now in my office and it won't connect to 
the internet (but my desktop will).  I am 
trying to use it to Google voice type for 
grading since I need to be mindful of my 
recovering fractured elbow--I can't bring it up 
at all since the computer is still restarting 
and it won't turn off manually. 

I can't access much on this laptop in a timely 
manner. I am now using an old computer I own 
since it does have a microphone and camera but 
some keys are broken.  

Please help!  The loaner was better than this 
one (IMO).  The only thing I can do right now 
is to take out the battery which I am reluctant 
to do.

I am going to leave it in my office and head 
home.  I have unplugged the power cord in hopes 
that it will run out the battery. Would it be 
possible for someone to retrieve it on Monday?  
I am not sure what to do at this point but it 
is really affecting my productivity and ability 
to deliver remotely.

Thanks, Folks!  I know this is a pain for 
everyone.