Service Request Ticket - # 76456

Service Request Ticket - # 76456

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Service Request Information

CONTACT	Name	Troyer, Robert	Date	Oct 13, 2020 11:18 AM
	Department	Humanities Division	Phone	89123
	Location		Email	troyerr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171079 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag	CSGGRP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	CSGGRP2	Location	2wks
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552; FREEWARE/SHAREWARE requested by TROYER for RESEARCH ASST STATION: Zotero standalone (desktop); Notepad++ https://notepad-plus-plus.org/ ; Antconc http://www.laurenceanthony.net/software/antconc/ ; Sarant http://www.laurenceanthony.net/software/sarant/ ;
	Wired NIC	D8:9E:F3:4B:AA:D7

TECHS	Submitted by	Stephanie Magee	Contact	smagee15@wou.edu	88925
	Primary Technician		Contact	kreynoso15@wou.edu	88925

Tracking

Entered by	Date	Memo
Katherine Reynoso			Email Public
Entered by	Date	Memo
Katherine Reynoso	Dec 14, 2020 10:59 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Katherine Reynoso	Dec 14, 2020 10:59 AM	Apparently this has already been setup for off- campus use around September November.	Add Attachment
Katherine Reynoso	Dec 11, 2020 03:04 PM	Task reassigned to Katherine Reynoso.	Add Attachment
Katherine Reynoso	Dec 11, 2020 03:04 PM	**This is an outgoing email** Hi Robert, I need some additional information regarding service request #76456 Description: Research assistant taking home desktop I'm Katherine with UCS. I'm just checking in to see if you or your research assistant still require help with the possible workstation. We still haven't heard from your research assistant, and I just want to make sure this is still something you will like to do. Thank You, Katherine	Add Attachment Public
Stephanie Magee	Oct 13, 2020 11:18 AM	Waiting for email reply on when Lily will stop by	Add Attachment
Stephanie Magee	Oct 13, 2020 11:18 AM	**This is an email** Hello UCS, I have a work station for a Research Assistant, but this term my assistant is living off campus and the work that I need her to do can be done remotely. Is it possible for her to bring the workstation (Dell desktop pc, two monitors, keyboard, mouse, power strip) to UCS so that you can set up the unit for off-campus use? I'm ccing my Research Assistant so that she can coordinate a time to bring the unit to UCS and then take it home for Fall and Winter terms. Thank you, Rob	Add Attachment