Service Request Ticket

Service Request Information

CONTACT	Name	Sakiyama, Mari	Date	Oct 15, 2020 12:19 PM
	Department	Criminal Justice	Phone	14215
	Location		Email	sakiyamam@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20190693 (opens in a new window)	Bldg/Room	MA 211
	Service Tag		Description	Apple iMac 21.5 4K retinia, i5 3.0GHz 6-core #Z0VY
	Serial No.	C02ZQ0KEJWF2	Location	Mari Sakiyama, TT Criminal Justice
	CPU	intel i5 (3.0 GHz, 6-Core, 8th GEN)
	OS	MAC OS X 10.15 (Catalina)	Software	Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; ArcGIS from campus site license via VDI; SPSS Statistics v24 for MAC StudentTecn Campus Site license(renews every July 31,2017); and Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2018007938;
	Wired NIC	3C:CD:36:5C:15:C8
	Wireless NIC	F8:FF:C2:1E:09:B4
	Bluetooth NIC	F8:FF:C2:22:80:EE

TECHS	Submitted by	Scott Killip	Contact	killips@wou.edu	88151
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Nov 03, 2020 09:48 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Nov 03, 2020 09:48 AM	delivered.	Add Attachment
Megan Thibeault	Nov 03, 2020 09:25 AM	Task reassigned to Peter Puettmann.	Add Attachment
Megan Thibeault	Nov 03, 2020 09:25 AM	I'm pretty sure you delivered this?	Add Attachment
Peter Puettmann	Oct 16, 2020 11:44 AM	Kat i put this in your Queue in case you make it in time. If you dont, I will deliver on monday. Mari is ok either way! It is sitting on the standup desk, mouse/keyboard and power cable are with GFA sheet on new equip desk	Add Attachment
Peter Puettmann	Oct 16, 2020 11:18 AM	doing updates.	Add Attachment
Peter Puettmann	Oct 16, 2020 09:18 AM	jamf sticked	Add Attachment
Scott Killip	Oct 15, 2020 12:19 PM	at Peter's request 10/15/2020 Add'l software on previous machine: ArcGIS from campus site license via VDI; SPSS Statistics v24 for MAC StudentTecn Campus Site license	Add Attachment