Service Request Ticket - # 76493

Service Request Ticket - # 76493

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Service Request Information

CONTACT	Name	Shahid, Abdus	Date	Oct 19, 2020 10:21 AM
	Department	Institutional Research	Phone	89331
	Location		Email	shahida@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20160921 (opens in a new window)	Bldg/Room	ITC 204B
	Service Tag	66BT072	Description	Dell UltraSharp 24 InfinityEdge Monitor #U2417H
	Serial No.	66BT072	Location	Michael B, Dir. Institutional Research&Effectv.

TECHS	Submitted by	Stephanie Magee	Contact	smagee15@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Tracking

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Nov 03, 2020 03:05 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
John Rushing	Nov 03, 2020 03:05 PM	I updated the license on Abdus's computer.	Add Attachment
John Rushing	Nov 03, 2020 03:04 PM	Put the license txt file in the SAS folder on the T drive.	Add Attachment
Peter Puettmann	Nov 03, 2020 12:06 PM	Task reassigned to John Rushing.	Add Attachment
Peter Puettmann	Nov 03, 2020 12:03 PM	Task reassigned to Katherine Reynoso.	Add Attachment
Peter Puettmann	Nov 03, 2020 12:03 PM	Hey Kat! I sent you an email with all the info on licensing this.	Add Attachment
Stephanie Magee	Nov 03, 2020 09:26 AM	Task reassigned to Peter Puettmann.	Add Attachment
Stephanie Magee	Nov 03, 2020 09:26 AM	11:30	Add Attachment
Katherine Reynoso	Nov 02, 2020 03:31 PM	Called no answer.	Add Attachment
Lourdes Salazar	Oct 30, 2020 11:02 AM	Not this afternoon. Anytime next week and message before hand.	Add Attachment
Lourdes Salazar	Oct 22, 2020 01:32 PM	Comes at 7 and leaves at 4. Contact before heading over	Add Attachment
Katherine Reynoso	Oct 19, 2020 04:04 PM	I came by at 4:00PM not in his office. Will need to reschedule.	Add Attachment
Stephanie Magee	Oct 19, 2020 10:27 AM	Task reassigned to Katherine Reynoso.	Add Attachment
Stephanie Magee	Oct 19, 2020 10:22 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Stephanie Magee	Oct 19, 2020 10:22 AM	He's available all day today	Add Attachment
Stephanie Magee	Oct 19, 2020 10:21 AM	FAS is payroll software Fixed Asset Solution	Add Attachment
Stephanie Magee	Oct 19, 2020 10:21 AM	FAS software was purchased 2 months ago and he needs it installed on his desktop.	Add Attachment