Service Request Ticket

Service Request Information

CONTACT	Name	Wallen, Timothy	Date	Oct 20, 2020 04:22 PM
	Department	Facilities Services	Phone	88050
	Location		Email	wallent@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20190866 (opens in a new window)	Bldg/Room	PP 140
	Service Tag	4BW5T13	Description	OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
	Serial No.	4BW5T13	Location	Tim Wallen, Painter
	CPU	Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)
	OS	Windows 10 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2019009325;
	Wired NIC	C8:F7:50:F9:4A:17

TECHS	Submitted by	Scott Killip	Contact	killips@wou.edu	88151
	Primary Technician		Contact	kreynoso15@wou.edu	88925

Entered by	Date	Memo
Katherine Reynoso			Email Public
Entered by	Date	Memo
Katherine Reynoso	Nov 02, 2020 03:14 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Katherine Reynoso	Nov 02, 2020 03:13 PM	Setup. Done	Add Attachment
Katherine Reynoso	Oct 30, 2020 03:45 PM	mPulse is web-based. Computer is good to go.	Add Attachment
Katherine Reynoso	Oct 26, 2020 04:54 PM	Needs impulse	Add Attachment
Katherine Reynoso	Oct 26, 2020 03:28 PM	Still waiting on possible extra software.	Add Attachment
Katherine Reynoso	Oct 23, 2020 03:14 PM	Task reassigned to Katherine Reynoso.	Add Attachment
Katherine Reynoso	Oct 23, 2020 03:14 PM	Starting it on the Stand-up desk.	Add Attachment
Scott Killip	Oct 20, 2020 04:22 PM	Working with Katherine Reynoso CPU W#20190866 Monitor W#20190722	Add Attachment