Service Request Ticket - # 76502

Service Request Information

CONTACT Name Kavanagh, Richard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2020 04:28 PM
Department University Computing Solutions Phone 88323
Location Email kavanagr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200165[Edit Inv] (opens in a new window) Bldg/Room ITC 0008
Service Tag HM50673 Description Dell Latitude 5400
Serial No. HM50673 Location Test Laptop

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Windows 10 Enterprise 64bit Software

Wired NIC CC:48:3A:5B:A1:C9


Wireless NIC AC:12:03:36:86:84

TECHS Submitted by Scott Killip Contact killips@wou.edu 88151
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Oct 29, 2020 10:20 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Oct 29, 2020 10:19 AM 
Its done. He has it. Everybody happy..........for now!
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Megan Thibeault Oct 29, 2020 10:01 AM 
Task reassigned to Peter Puettmann.
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