Service Request Ticket - # 76509

Service Request Information

CONTACT Name Vanderwalker, Sheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2020 10:23 AM
Department Center for Academic Innovation Phone 88483
Location Email vanderws@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160682[Edit Inv] (opens in a new window) Bldg/Room TODD
Service Tag Description Apple MacBook Pro 15-inch with Retina Display#Z0RF
Serial No. C02T12T5G8WL Location Traffic Safety Educator - Rich Hanson

CPU Intel Core i7(2.2Ghz quad, 6MB L3 cache)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511; AdobeCaptivate v.9 P0103087; VidConverterUltimate v5.5.0, Apple FinalCutPro v10.3.1,& Inspiration v9.2.2(via VPPManaged Dist.)VISA2016006035;CamtasiaMAC v9 Ed VISA2016006039;Flip4MACStudio v3.3.8 VISA2016006040; CANCELED NAMED USER JUNE2018 DO NOT LOAD**Adobe CC201* subscription NamedUser(Dominque Kusmaak) JAN2017**

Wireless NIC 4C:32:75:9C:F8:39


Bluetooth NIC 4C:32:75:9C:F8:3A

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann May 26, 2021 10:13 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Nov 02, 2020 08:33 AM 
Sent Email
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Stephanie Magee Oct 28, 2020 11:57 AM 
Tonya east put in this request for Sheryl
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Stephanie Magee Oct 28, 2020 11:57 AM 
would like na update please,
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Stephanie Magee Oct 21, 2020 10:23 AM 
list attached to laptop
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