Service Request Ticket

Service Request Information

CONTACT	Name	Kinnaman, Joanie	Date	Oct 26, 2020 10:23 AM
	Department	University Computing Solutions	Phone	88154
	Location		Email	kinnamaj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20190711 (opens in a new window)	Bldg/Room	APSC 213
	Service Tag	4DBM513	Description	OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
	Serial No.	4DBM513	Location	Honors Lab
	CPU	Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)
	OS	Windows 10 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2019009325;
	Wired NIC	E4:54:E8:82:05:6E

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	kreynoso15@wou.edu	88925

Entered by	Date	Memo
Katherine Reynoso			Email Public
Entered by	Date	Memo
Katherine Reynoso	Nov 30, 2020 02:32 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Katherine Reynoso	Nov 30, 2020 02:32 PM	This is still waiting on software.	Add Attachment
Katherine Reynoso	Nov 30, 2020 02:15 PM	I finished her computer. It is near Alix desk.	Add Attachment
Katherine Reynoso	Nov 19, 2020 03:34 PM	Task reassigned to Katherine Reynoso.	Add Attachment
Joanie Kinnaman	Nov 11, 2020 11:17 AM	invE2020-0290	Add Attachment
Peter Puettmann	Nov 03, 2020 11:15 AM	We will set this up on a monday for Joanie	Add Attachment
Alix Karkanen	Oct 26, 2020 10:23 AM	This is on my desk with the GFA paper :) Replace with 20190711	Add Attachment