Service Request Ticket - # 76534

Service Request Information

CONTACT Name Clark, Adry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2020 09:54 AM
Department Service Learning & Career Development Phone 88648
Location Email clarka@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200169[Edit Inv] (opens in a new window) Bldg/Room WUC 119
Service Tag BVYZ573 Description Dell Latitude 5400
Serial No. BVYZ573 Location Adry Clark

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Windows 10 Enterprise 64bit Software

Wired NIC CC:48:3A:5B:9F:C9


Wireless NIC AC:12:03:36:86:CF

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Dec 17, 2020 02:50 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Peter Puettmann Dec 17, 2020 02:50 PM 
done.
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Stephanie Magee Dec 17, 2020 11:24 AM 
I told her 1:30 oops lol
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Katherine Reynoso Dec 15, 2020 02:10 PM 
She will be in the office Thursday at 11:00 AM. She 
has everything backed and should be a simple swap.
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Katherine Reynoso Dec 15, 2020 02:08 PM 
Task reassigned to Peter Puettmann.
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Katherine Reynoso Dec 15, 2020 02:08 PM 
She will be
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Stephanie Magee Nov 17, 2020 09:24 AM 
emailed and called 1//17
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Joanie Kinnaman Nov 11, 2020 01:27 PM 
inv#2020-0297
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Lourdes Salazar Nov 04, 2020 04:10 PM 
Left email
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Lourdes Salazar Nov 04, 2020 03:53 PM 
VM left 11/4
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Megan Thibeault Nov 04, 2020 08:41 AM 
Task reassigned to UCS Tech.
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Megan Thibeault Nov 04, 2020 08:41 AM 
Status changed from (5) Completed to (6) Ready to Deliver
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Megan Thibeault Nov 04, 2020 08:41 AM 
opps went to fast on my sophos tickets this needs 
delivered!
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Megan Thibeault Nov 04, 2020 08:40 AM 
Task reassigned to Megan Thibeault.
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Megan Thibeault Nov 04, 2020 08:40 AM 
Task reassigned to Megan Thibeault.
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Megan Thibeault Nov 04, 2020 08:40 AM 
This is happy!!
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Alix Karkanen Oct 27, 2020 04:05 PM 
Task reassigned to UCS Tech.
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Alix Karkanen Oct 27, 2020 04:05 PM 
doc 20200237[Edit Inv]
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Megan Thibeault Oct 27, 2020 03:59 PM 
Task reassigned to Alix Karkanen.
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Megan Thibeault Oct 27, 2020 03:59 PM 
Once there is a dock can you put in UCS tech queue 
please
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Megan Thibeault Oct 27, 2020 03:58 PM 
Status changed from (6) Ready to Deliver to (3) Order in Process
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Megan Thibeault Oct 27, 2020 03:58 PM 
Still needs a doc
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Megan Thibeault Oct 27, 2020 03:55 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Megan Thibeault Oct 27, 2020 03:55 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Megan Thibeault Oct 27, 2020 03:55 PM 
Done, admin rights added. back in 008 ready for 
delivery
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Megan Thibeault Oct 27, 2020 02:28 PM 
Imaging on my desk
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Alix Karkanen Oct 27, 2020 10:40 AM 
waiting on doc
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Alix Karkanen Oct 27, 2020 10:14 AM 
monitor 20190888[Edit Inv], my bad
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Alix Karkanen Oct 27, 2020 09:54 AM 
laptop - 20200169[Edit Inv]
monitor - 20190889[Edit Inv]
dock - 

on floor under middle counter
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