Service Request Ticket

Service Request Information

CONTACT	Name	Janowiak, David	Date	Oct 27, 2020 11:41 AM
	Department	Creative Arts/Theater-Dance	Phone	88593
	Location		Email	janovid@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20200212 (opens in a new window)	Bldg/Room	TODD 351
	Service Tag		Description	Apple 13-inch MacBook Pro with Touch Bar - Space Gray #Z0ZI
	Serial No.	C02DK3FGP3YV	Location	Lauren Bouchard
	CPU	Intel Core i5(1.4GHz quad-core, 8thGEN)
	OS	MAC OS X 10.15 (Catalina)	Software
	Wireless NIC	14:7D:DA:9C:76:51

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact		88925

Entered by	Date	Memo
New Equip. Setup			Email Public
Entered by	Date	Memo
Joanie Kinnaman	Nov 11, 2020 02:56 PM	INV#2020-0302	Add Attachment
Stephanie Magee	Nov 09, 2020 03:30 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Stephanie Magee	Nov 09, 2020 03:30 PM	picked up	Add Attachment
John Rushing	Nov 09, 2020 02:24 PM	Status changed from (3) Order in Process to (6) Ready to Deliver	Add Attachment
Lourdes Salazar	Nov 04, 2020 03:50 PM	Possibly coming in Tomorrow 11/5 or Friday 11/6	Add Attachment
Alix Karkanen	Nov 04, 2020 12:31 PM	doc now 2020256	Add Attachment
Alix Karkanen	Nov 03, 2020 02:35 PM	Status changed from (6) Ready to Deliver to (3) Order in Process	Add Attachment
John Rushing	Nov 03, 2020 02:33 PM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
John Rushing	Nov 03, 2020 02:24 PM	Needs admin and printers added	Add Attachment
John Rushing	Nov 03, 2020 02:24 PM	Finished imaging, back on Shelf in 008	Add Attachment
John Rushing	Nov 03, 2020 01:41 PM	Imaging at my desk.	Add Attachment
Alix Karkanen	Oct 29, 2020 01:58 PM	dont take this doc with it pls 🤠	Add Attachment
Alix Karkanen	Oct 29, 2020 10:14 AM	doc 20200238	Add Attachment
Alix Karkanen	Oct 27, 2020 11:41 AM	laptop - 20200212 monitor 20190895 doc on floor under middle counter	Add Attachment