Service Request Ticket - # 76548

Service Request Information

CONTACT Name Lambert, Paul   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2020 03:39 PM
Department University Computing Solutions Phone 88003
Location Email lambertp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170259[Edit Inv] (opens in a new window) Bldg/Room APSC 007
Service Tag 4CJVHL2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 4CJVHL2 Location Native American Lounge

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:0B:BD:2E

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Nov 03, 2020 08:37 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Nov 03, 2020 08:37 AM 
shandelle replaced HD
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Megan Thibeault Nov 03, 2020 07:47 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Nov 03, 2020 07:47 AM 
Can you work on this please
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Lourdes Salazar Oct 28, 2020 03:39 PM 
Hardrive failure.
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