Service Request Ticket - # 76551

Service Request Information

CONTACT Name Callero, Peter   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2020 01:14 PM
Department Social Science Phone 88352
Location Email callerp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200215[Edit Inv] (opens in a new window) Bldg/Room BELL 224
Service Tag Description Apple 13-inch MacBook Pro with Touch Bar - Space Gray #Z0ZI
Serial No. C02DK3FLP3YV Location olga custer

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software

Wireless NIC 14:7D:DA:9C:6C:2C

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Katherine Reynoso Feb 02, 2021 02:53 PM 
I have Katherine Schmidt's computer. Her ticket 
says to look at this one, so I'm just writing it in 
here in case.
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Stephanie Magee Dec 16, 2020 03:10 PM 
I have an email from him actually saying he 
returned it so I believe it has been returned
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Stephanie Magee Dec 16, 2020 03:09 PM 
emailed about old equipment
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Joanie Kinnaman Nov 11, 2020 04:02 PM 
INV#2020-0304
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Stephanie Magee Nov 11, 2020 09:57 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Stephanie Magee Nov 11, 2020 09:57 AM 
picked up
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Stephanie Magee Nov 09, 2020 04:51 PM 
stopping by 11/11
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John Rushing Nov 05, 2020 01:06 PM 
Needs admin and printers setup.
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John Rushing Nov 05, 2020 11:00 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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John Rushing Nov 05, 2020 11:00 AM 
in ITC 013 hallway
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John Rushing Nov 05, 2020 10:52 AM 
Imaged
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Alix Karkanen Nov 04, 2020 09:37 AM 
doc now 20200253[Edit Inv]
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Alix Karkanen Oct 29, 2020 02:02 PM 
doc not compatible waiting on mac docs 🤠
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Alix Karkanen Oct 29, 2020 01:14 PM 
laptop 20200215[Edit Inv]
doc 20200243[Edit Inv]
monitor 20190896[Edit Inv]

in 008
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