Service Request Ticket - # 76553

Service Request Information

CONTACT Name Friesen, Matthew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2020 01:23 PM
Department Service Learning & Career Development Phone 88041
Location Email friesenm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200216[Edit Inv] (opens in a new window) Bldg/Room TODD 133
Service Tag Description Apple 13-inch MacBook Pro with Touch Bar - Space Gray #Z0ZI
Serial No. Co2DK3FNP3YV Location Halene Anderson - GFA

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software

Wireless NIC 14:7D:DA:9C:69:2E

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Lourdes Salazar Dec 21, 2020 11:13 AM 
Dropped off old equipment.
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Stephanie Magee Dec 16, 2020 03:03 PM 
emailed about old equipment
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Joanie Kinnaman Nov 11, 2020 04:17 PM 
inv#2020-0305
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Lourdes Salazar Nov 05, 2020 02:27 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Lourdes Salazar Nov 05, 2020 02:26 PM 
Picked up 11/5
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Lourdes Salazar Nov 05, 2020 01:35 PM 
emailed and vm
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John Rushing Nov 05, 2020 01:07 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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John Rushing Nov 05, 2020 01:07 PM 
Needs admin and printers setup.
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John Rushing Nov 05, 2020 10:52 AM 
Imaged
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Alix Karkanen Nov 04, 2020 09:42 AM 
doc is now 20200254[Edit Inv]
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Alix Karkanen Oct 29, 2020 01:23 PM 
Laptop 20200216[Edit Inv]
Mon 20190897[Edit Inv]
Dock 20200244[Edit Inv]

in 008
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