Service Request Ticket

Service Request Information

CONTACT	Name	Thibeault, Megan	Date	Nov 02, 2020 11:01 AM
	Department	University Computing Solutions	Phone	88624
	Location		Email	eichlerm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

peripheral	Edit WOU #	20191019 (opens in a new window)	Bldg/Room	WEL 110B
	Service Tag	BF49XW2	Description	Dell Dock WD19 90wPD w/ 130w AC Adtr USB-C #5H8CR
	Serial No.	BF49XW2	Location	Lori Palmer

TECHS	Submitted by	Peter Puettmann	Contact	ppuett16@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	May 21, 2021 11:06 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Alix Karkanen	Nov 30, 2020 09:37 AM	nvm :p	Add Attachment
Alix Karkanen	Nov 30, 2020 09:35 AM	new dock is ready to go	Add Attachment
John Rushing	Nov 05, 2020 02:05 PM	Old Dock has been returned. The new dock is in the box on your chair.	Add Attachment
John Rushing	Nov 05, 2020 01:51 PM	Task reassigned to Peter Puettmann.	Add Attachment
John Rushing	Nov 05, 2020 01:51 PM	We will need to return the old Dock.	Add Attachment
John Rushing	Nov 03, 2020 08:01 AM	Parts Shipped from Dell.	Add Attachment
John Rushing	Nov 02, 2020 11:30 AM	Dell Tech Direct request SR1041925977	Add Attachment
Peter Puettmann	Nov 02, 2020 11:01 AM	Her old dock broked. I replaced it with 20191018	Add Attachment