Service Request Ticket - # 76599

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2020 01:48 PM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141205[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2DXMV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 2DXMV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:37:E7

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann May 26, 2021 02:03 PM 
Status changed from (1) Pending to (5) Completed
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Alix Karkanen Nov 03, 2020 03:12 PM 
Task reassigned to Peter Puettmann.
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Alix Karkanen Nov 03, 2020 03:12 PM 
give her a call when you can come by please 503 
838 8291
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Alix Karkanen Nov 03, 2020 01:48 PM 
Katie just went to use her computer when her mouse 
and keyboard stopped working. Can you take a look 
when you get in?
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