Service Request Ticket - # 76604

Service Request Information

CONTACT Name Weight, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 04, 2020 10:47 AM
Department Phone
Location Email weightn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200306[Edit Inv] (opens in a new window) Bldg/Room WEL 013
Service Tag HZ4DZ33 Description Dell Latitude 5400m 4 Core, 8MB Cache, 1.9GHz,
Serial No. HZ4DZ33 Location Unique Mendoza-Mondragon

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:0C:58:CE


Wireless NIC 08:5B:D6:6F:BA:49

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Stephanie Magee Dec 16, 2020 01:40 PM 
made ticket 76788 for old equip
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Katherine Reynoso Nov 19, 2020 02:12 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Katherine Reynoso Nov 19, 2020 02:12 PM 
Still need to pick up old system will make new 
ticket.
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Katherine Reynoso Nov 19, 2020 02:11 PM 
She actually received her computer from Alix on 
Tuesday.
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Stephanie Magee Nov 19, 2020 09:08 AM 
found her laptop at SRD, do ineed to contact the 
useR?
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Katherine Reynoso Nov 18, 2020 03:27 PM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Nov 18, 2020 03:27 PM 
She said no
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Katherine Reynoso Nov 18, 2020 03:20 PM 
Task reassigned to Stephanie Magee.
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Katherine Reynoso Nov 18, 2020 03:20 PM 
Did they pick this up? I can't find it in the 
office. We also need to pick up her old stuff.
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Stephanie Magee Nov 18, 2020 08:59 AM 
****This is an email****
Great, thanks for letting me know. I can come by 
this morning a little after 9 am.
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Stephanie Magee Nov 18, 2020 08:42 AM 
contacted 11/18
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Peter Puettmann Nov 18, 2020 08:31 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Joanie Kinnaman Nov 13, 2020 04:40 PM 
inv#2020-0329
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Katherine Reynoso Nov 13, 2020 02:44 PM 
Started this on the stand-up desk.
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Katherine Reynoso Nov 06, 2020 03:13 PM 
Task reassigned to Katherine Reynoso.
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Alix Karkanen Nov 04, 2020 10:47 AM 
laptop 20200306[Edit Inv]
doc 20200241[Edit Inv]

no mon until december
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