Service Request Ticket

Service Request Information

CONTACT	Name	Annen, Dominic	Date	Nov 04, 2020 10:55 AM
	Department	Library & Media Services	Phone	88882
	Location		Email	annend@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20200307 (opens in a new window)	Bldg/Room	NS 213A
	Service Tag	6Q52043	Description	Dell Latitude 5400m 4 Core, 8MB Cache, 1.9GHz,
	Serial No.	6Q52043	Location	2 weeks pile 06/24-07/08
	CPU	Intel core i7-8665U 4 Core 8MB cache, 1.9GHz
	OS	Unknown	Software
	Wired NIC	74:78:27:0C:C3:89
	Wireless NIC	3C:9C:0F:37:8E:F3

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Feb 16, 2021 03:48 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
John Rushing	Feb 16, 2021 03:48 PM	Task reassigned to John Rushing.	Add Attachment
John Rushing	Feb 16, 2021 03:48 PM	Status changed from (4) On Hold to (1) Pending	Add Attachment
John Rushing	Feb 16, 2021 03:48 PM	Laptop was switched to Jeffery Myers.	Add Attachment
John Rushing	Nov 19, 2020 08:52 AM	Status changed from (6) Ready to Deliver to (4) On Hold	Add Attachment
Stephanie Magee	Nov 18, 2020 12:08 PM	Dominic no lonr works here	Add Attachment
Stephanie Magee	Nov 18, 2020 11:42 AM	contacted 11/18	Add Attachment
John Rushing	Nov 18, 2020 10:39 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
John Rushing	Nov 18, 2020 10:26 AM	Moved in AD to Library.	Add Attachment
Peter Puettmann	Nov 17, 2020 09:53 AM	image started	Add Attachment
Joanie Kinnaman	Nov 13, 2020 04:44 PM	inv#2020-0330	Add Attachment
Alix Karkanen	Nov 04, 2020 10:55 AM	laptop 20200307 doc 20200302 no mon until december	Add Attachment